How to order a ceramic photo, step by step

Reading time ~4 min.

The order takes just a few minutes, from your phone or computer. You don't need to go anywhere, and you don't need to know technical terms in advance — we guide you wherever it's needed.

Step 1 — choose the shape

Each shape has its own page: oval, oval with rim, rectangle, arch, book, heart, and the others. If the monument already has a recess prepared, choose the shape that matches it. If the photo will be glued to a flat surface, choose according to your taste.

Step 2 — choose the size

On the product page you'll find the available sizes, each with its own price. Measure the recess beforehand, if there is one. If you're torn between two sizes, go with the smaller one — a slightly more discreet photo still looks good, while one too large can't be corrected after mounting.

Step 3 — upload the photograph

Choose the file from your phone or computer. After uploading, you can adjust the framing: move and zoom the image until the face sits well within the shape's outline. The preview shows you exactly which area will end up on the plaque.

Step 4 — add text, if you wish

You can add the name and dates directly on the plaque. Choose the colour and size of the text and position it where you think it fits. Text is optional — many families leave it engraved in the stone and keep the plaque with just the portrait.

Step 5 — delivery details

Fill in your name, phone number, country, town and address. Delivery is by international courier, with shipping included in the price, and payment is made online by card, on Stripe's secure payment page. Leave a number where you can be reached — if a question comes up about the photograph, we'll contact you before starting the work.

What happens next

  • You receive a confirmation email with the order details.
  • We process the photograph: restoration, retouching, colourisation if needed.
  • We send you the preview and wait for your confirmation.
  • We fire the plaque and pack it securely for transport.
  • The courier delivers within the European Union in 7–14 working days.
If you have trouble with the form, message us on WhatsApp. We'll go through the order together, without rushing.

If you're not sure about something

You can ask before ordering. Send us a photograph of the monument and of the photo you want to use; we'll tell you which shape and size fit, with no obligation. In a moment like this, nothing should be forced.

Frequently asked questions

How long does it take from order to arriving home?

7–14 working days in total for delivery in the European Union, counted from preview confirmation and including production and delivery by courier.

How do I pay?

Online by card, on Stripe's secure payment page, when you place the order. Cash on delivery is available only for delivery within Romania.

Do I have to add text on the plaque?

No, it's optional. Many families keep only the portrait, with the name and dates left engraved in the stone.

Can I change something after ordering?

Yes, up until the preview is confirmed. Call us or message us and we'll make the changes.